Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

Originally posted on /'kül/:
I. There is nothing wrong with having a strong opinion. There is nothing wrong with writing a pointedly subjective review. In many ways, fiction is often more interesting to read–and sometimes more truthful, or enlightening–than non-fiction, because we tend to lower our guard around imaginary things that we expect can’t hurt us. (Consider the great psuedo-essay, The Lifespan of a Fact.) But none of this detracts…

Continue Reading →

Challenging taboo subjects

Challenging the taboo subjects You know how it is sometimes, you’re in with a client and you unwittingly stumble upon a subject that generates a sharp intake of breath and a moment of silence. That’s often followed by statements like: “I wouldn’t go there if I were you”, “ that is a very sensitive issue and I’m not sure that we should follow that line of questioning”, “I understand that […]

Continue Reading →

Selling by asking questions!

I wasn’t born to be a consultant…who is?  If any of you had met me as a child, you probably wouldn’t have noticed! My family background was extremely conservative, the attitude of ‘not speaking unless spoken to’ still prevailed to some extent and there was little opportunity to learn how to speak…you know, practice what worked and what didn’t work in an adult world. Like many kids, I was quiet, […]

Continue Reading →

An Opposite Angle: When Asia’s giving the orders

While we’re learning more about Asian style and culture as a result of companies shifting manufacturing and other operations to China and other Asian countries, there’s a big gap in our understanding about the allocation of capital, how Asians make decisions, and how they run their businesses that could turn out to be our undoing. For more than two centuries, capital has traditionally flowed from European countries and the United […]

Continue Reading →

Powerpoint – the bane of our clients’ lives

The very mention of the application will generate distress, horror or at best a sort of resigned numbness amongst those who engage with management consultants. It’s extraordinary what an impact this illustration and presentation tool has had in the field of work. Everywhere we look, PowerPoint is the tool of choice and indeed it is an excellent tool. But what do we see it used for? Often an excuse to […]

Continue Reading →

To Diagnose or not to Diagnose?

The usual story about consultants checking your watch and telling you what time it is, has preoccupied me for a while now…primarily because it’s often true. The presumption behind the story is that the client knows his issues well and doesn’t need any diagnostic. In fact, increasingly consultants don’t do diagnostic or analysis any more, at least not officially and primarily because clients don’t want to pay for this service. […]

Continue Reading →