The more time I spend in consulting the more obvious it becomes; far from corporate terminology being an enabler of understanding, it is in fact a blockage. Anyone whose changed job knows that part of the steep learning process is learning the language. This is as much a part of the culture of a business as are the colour of its walls and the myths and legends that it carries. […]
Time for a little reflection perhaps. As I look at my parents’ generation, what strikes me is not their inability to deal with life both in the mundane (financials / insurance / pension / health) and the extraordinary (global travel, societal change etc) – these things are completely within their reach and interest. No, what they seem to struggle with is the intermediary / channel / device that required these […]
It is remarkable how bad many organisations are at something which is at the very heart of the human experience. We are all experts in communication, it is an activity which we live and breathe to such an extent that we’re mostly ‘doing’ it unconsciously. And yet, when it comes to our corporate life, there are very few times when the companies we work for, deliver clear, well written messages. […]
Inarticulate ramblings of a management consultant 