Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

human behaviour

East goes West – interview with Han Meng Chan, ADL Capital

East Goes West is a series of podcasts focused on the challenge of Asian businesses coming to Europe and the US. Abhay Pande and conducted a series of interview with senior Asian leaders to understand a little more of the cultural complexity that exists across the Asian landscape, recognise the key differences and start to think about what an Asian owner might expect of a European and American  business. The […]

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East Goes West – interview with Clement Woon

East Goes West is a series of podcasts focused on the challenge of Asian businesses coming to Europe and the US. Abhay Pande and conducted a series of interview with senior Asian leaders to understand a little more of the cultural complexity that exists across the Asian landscape, recognise the key differences and start to think about what an Asian owner might expect of a European and American  business. The […]

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How would you approach change if employees were given a vote?

A few years ago I was involved in the merger of two UK law firms, one with a focus on London as its main operating base, the other more regional in its operations.  One of the conditions for the deal to go through was 100% approval by the partners. In terms of numbers, we were talking about 124 people. Imagine having a hurdle in a project where, before any implementation […]

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The power of persuasion – changing public perceptions of deals

For as long as I’ve been working on mergers and acquisitions, the statistics have been dire. With some exceptions, commentators from the strategy houses to the big 4 to independent experts, have bemoaned the seeming inability of companies to consistently generate value from inorganic growth. I will leave the one piece of analysis which reports something different aside, see attached for some comments on that ‘interesting’ analysis! (https://bendehaldevang.com/2014/06/06/the-latest-ma-analysis-from-mckinsey-part-of-the-problem-or-part-of-the-solution/). What’s extraordinary […]

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The big myth in post acquisition integration

If there’s one consistent message that I’ve heard over the last 15 years of doing post acquisition integration, it’s this:  Big deals are more difficult to integrate than small ones  Whether it’s the investment bankers / accountants / lawyers / consultants or Heads of Corporate Strategy, this message is probably the one thing that everyone agrees on. Complexity is directly correlated with size…for the following reasons: More people requiring more effort […]

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More evidence of the link between culture and M&A success

Many of you will already be aware of my focus on culture in M&A and it seems that it’s becoming more mainstream to talk about these matters.. Note the recent commentary in the FT on Holcim and Lafarge which tries to downplay the cultural dimensions…perhaps part of the problem is a blind acceptance in the media around business case as opposed to delivery capability! http://www.ft.com/cms/s/3/d1cc9938-cbec-11e4-beca-00144feab7de.html#axzz3UcoE3fgH The article below is a […]

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Policy, process and practice – the three dimensions of implementation (1)

I’m working with a client on a transaction in one of the larger markets in Asia. As often happens, the chance to work with some highly motivated and able individuals leads to some new ideas. Whilst in a team meeting, this model came to my mind and I wanted to share it with you. The challenge for any organisation in an acquisition is to understand what the triggers / levers […]

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Changing your organisation – using the science of ‘segmentation’

As the UK election looms, in what looks to be one of the closest elections in many years, I’m drawn to speculating what the new swing vote category is going to be called…we’ve had ‘Worcester Woman’ from Tony Blair and ‘Basildon Man’ from Margaret Thatcher some years ago so what next? ‘Portsmouth Pensioner’? The grey vote appears to be a major battleground ‘Teviot Teenager”? Does the momentum of the Scottish […]

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Your organisational structure – is it working for you or have you found a way around it?!

With a shameless reference to Gary Hamel’s interview with Peter Day which I blogged on last week (the link is at the bottom of this blog), I want to explore a different approach with regard to organisational structure: What happens if we think about organisational structure as a means of communication, and not just control? As an aside, I suspect that for most of us, the control aspect of organisational structures […]

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The changing face of the organisational structure…as defined by the new generation of employees

An interview recently conducted with Gary Hamel on the BBC World Service. Please click on the link below Peter Day; World of Business – interview with Gary Hamel This is worth 30 minutes of your time….I promise you. The key points from the interview: A call for a more dynamic approach to organisational structure and the commensurate implications for shareholders. Personal engagement of customers and shareholders in the lives of […]

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Peer to peer training – the way forward

Recently, I’ve been investigating how children learn. It’s been an interesting discussion and has led me to some conclusions which are really relevant in the context of change management and learning in general within the corporate space. Whilst they are positive about their experiences with regard to their teachers, they also recognise the distance that exists between them. A distance which is probably a factor of age and perhaps experience. […]

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The three things that will determine success or failure in your deal

I was asked this question by a client this week and it caused me to think carefully. In many ways, the question is a little anodyne…as we all know, post merger integration rates amongst the most complex of transformation projects and coming up with a three part solution does not reflect that complexity.. But for what it’s worth, here are mine: (In terms of context, I’ve positioned this from the […]

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Motivation is, by it’s very nature, personal!

We’ve just come back from climbing up to the crater rim at Mount Rinjani, on the island of Lombok, Indonesia. At 2671 metres, it’s a serious walk / scrabble and with the different weather challenges of tropical rainforest at the bottom and relatively cold at the top(at least for us thin blooded tropics dwellers), challenging for all of us on different levels. It was a great family experience and one […]

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Induction – setting the tone for future performance and productivity

I’ve had the great pleasure and extremely interesting experience of being ‘inducted’ into my new employer over the last 10 days and very good it has been too. The term induction has always had elements of the “Borg Collective” for me (for those of you who remember the early days of Startrek!) and there’s no doubt that some companies have a more Machiavellian approach to this than others…when one hears expressions about […]

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The death (…and reincarnation?) of HR

To say that there’s been a diatribe on the subject of HR on these pages is perhaps an understatement…and my reassurances that some of my best relationships are with HR professionals has probably fallen upon deaf ears, despite the truth of that statement. You know who you are, my HR friends. Like many aspects of life, it’s the things about which that we are most passionate, that we are equally […]

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What we can learn from the creative arts….!

With thanks to Robert Bolton, it seems that the Economist and I are on the same wave length…or perhaps they saw my blog and thought it was a good concept! I can but dream!! Below is a link of the article from the Economist: http://www.economist.com/node/21629377/print And below is the link to my article! https://bendehaldevang.com/2014/09/29/think-like-a-theatre-director-and-become-an-excellent-programme-manager/ On holiday, more next week.

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The subject matter expertise…of implementation

I’ve decided to dedicate this blog to the creation of a new subject matter expertise…focused on the skills and requirements of  implementation or ‘getting things done’! In every part of commercial and creative life, we are faced with a significant contradiction. There is almost universal acceptance that ‘implementation’ is where things go wrong. Yet most of the focus, attention, and resource (financial and other) in any complex transformation project seems to rest with the design and […]

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Dealing with inertia successfully – the example staring us in the face!

I wrote last week about inertia as the true killer of innovation and change. One or two of you were kind enough to comment and provide some further ammunition on the topic…which led me to try and scratch around to find examples of where the inertia of the 80% had truly be galvanised into action. Having a ginger beer or two with my friend Sanjeev Kumar in Hong Kong last […]

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Think like a theatre director – and become an excellent programme manager

It’s rare to see a connection between the world of performing arts and the world of programme and project management….until you start to look at people’s non work based cvs. At that point, you start to see an incredible richness of experience, talent and focus dedicated towards the arts. So the question for me is, are there some aspects of the performing arts which help develop or naturally lend themselves to the […]

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