Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

Tag Archive for ‘consulting’

Staying relevant – the challenge of getting older in a workplace

Time for a little reflection perhaps. As I look at my parents’ generation, what strikes me is not their inability to deal with life both in the mundane (financials / insurance / pension / health) and the extraordinary (global travel, societal change etc) – these things are completely within their reach and interest. No, what they seem to struggle with is the intermediary / channel / device that required these […]

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The project based organisation

Recently I’ve had a few conversations with colleagues around the ‘projectisation’ of corporations, an ugly but appropriate phrase to explain the next stage in corporate development. This is as a result of a blog which I published last week focusing on the perfect storm convergence of a disengaged and therefore unproductive workforce, an increasing pace of change and a significant uplift in complexity. So, how to deal with this. Well, it […]

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Buying the right quality at the right price – the challenge for procurement

I’ve had two conversations with clients around procurement in recent times which I wanted to share with you. The first one included a remark from a client which struck me to such a degree that I wrote it down precisely. ‘Our procurement process actively discriminates against smaller firms because of the perception that they offer limited services’ were his precise words. The second was with a procurement professional who told me that his brief was […]

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Post merger integration – in every way, an oximoron!

There’s an magnificent irony to the expression ‘post merger integration’ which, as the M&A rollercoaster starts to speed up again at an alarming pace, I wanted to share with you. In fact every part of that phrase can be challenged… Post – the reality as any practitioner will tell you, is that the work starts a long time before completion and potentially announcement. Many studies have shown that if you start […]

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Domain knowledge – the only thing that matters in consulting?!

A frequent complaint that one hears about consultants is that ‘one team sells’ but another delivers…the implication being that the more senior folk are involved in winning the work, but when it comes to delivery, it’s often handed to the less experienced with the expected consequences. Like all professions that deliver a service, the tendency is to try and win at all costs and think about delivery at a later […]

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Have pity for program leaders of a post merger integration – they need your sympathy!

Imagine the following situation: You’re given the challenge to program manage a post merger integration, carried out in the public eye, with all of the details (cost, complexity, high level strategy) broadcast to the world. After a few months, you discover that actually there were a number of other people in the frame for the work, who for one reason or another, couldn’t take up the challenge! You’re given a thousand pages of diligence, written […]

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How M&A destroys value – it’s all about the small things!

I’m working on a couple of transactions at the moment around the region and one of them in Indonesia led to a moment of insight which I wanted to share. As consultants, we are frequently accused of looking for the big impact change…the magic bullet which will dramatically transform the project / or open the stakeholders eyes to a new way of doing things. In the mergers and acquisitions area though, […]

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My world, your world…systems led change and why it fails

Over the last 9 months, I have been working with a client who is going through as significant a trauma as perhaps I’ve ever seen. Because of an aging population and obsolescent IT infrastructure, he is embarking on a systems led change process which will effect the entire operation. The implications of failure are not worth contemplating in terms of their knock on effect for the group as a whole. […]

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Mergers and acquisitions are here to stay

I often think that I’ve dedicated the last 14 years of my consulting career to an activity which is entirely defined by the famous quote about madness…to paraphrase, doing the same thing over and over and expecting a different result. Why is this? The reason is simple: Mergers and acquisitions offer opportunities for CEOs in every type of situation; defensive, growth orientated, focused on the need to diversify geographically or […]

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There is no such thing as a ‘corporate’ buyer

For me and probably many of you, one of the key changes that I’ve experienced in the last few years has been the growth in stature and importance of the procurement function. From a situation many years ago where these were a source of information and administration around suppliers, their influence these days is significantly greater…typically helping organisations deal with the ‘tail’ of their suppliers more efficiently and through a […]

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IP in consultancies…an interesting and current angle

I only wish I was accurate with my investments as with the timing of material in my blog! Below is a link to an article in the FT regarding the potential sale of Roland Berger, a mid sized strategy consultancy to PwC…it raises a bunch of very interesting integration issues…to do with the sale of a business whose only value is in its human capital. Potential value destruction disaster!!

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To Diagnose or not to Diagnose?

The usual story about consultants checking your watch and telling you what time it is, has preoccupied me for a while now…primarily because it’s often true. The presumption behind the story is that the client knows his issues well and doesn’t need any diagnostic. In fact, increasingly consultants don’t do diagnostic or analysis any more, at least not officially and primarily because clients don’t want to pay for this service. […]

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