Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

Human Capital

East Goes West – interview with Clement Woon

East Goes West is a series of podcasts focused on the challenge of Asian businesses coming to Europe and the US. Abhay Pande and conducted a series of interview with senior Asian leaders to understand a little more of the cultural complexity that exists across the Asian landscape, recognise the key differences and start to think about what an Asian owner might expect of a European and American  business. The […]

Continue Reading →

Where does effective post acquisition integration start? In the boardroom or on the office floor…

One of my reading obsessions for the last couple of years has been the subject of behavioural economics. A key finding (from the psychology arm of the science) is the concept of ‘unconscious bias’;  the idea that despite the contention from a rational perspective that we are not biased, the evidence suggests that we are influenced by colour and race in our decisions and inclinations. There’s a good short video on […]

Continue Reading →

In the education of a new generation, innovation cannot be the exception…it has to be the rule.

I must admit to a guilty secret. There’s a television programme in the UK that I find utterly fascinating, not because of its intended purpose, which is to find ideas to invest in but more because of the whole interaction between those who have capital, experience and commercial ‘nous’, and those who have passion, zest and an unerring focus on what they are trying to do. It’s too easy to […]

Continue Reading →

Collective or collaborative? What’s the best approach?

 The issues raised in a number of my recent blogs have led me to ask the question, is it better to use the power of the collective or the engagement of the collaborative in complex transformation. The nature of global corporates these days has changed with the increasing visibility, transparency and vigilance generated by regulators around the world. Each of these regulators bring different perspectives and pet requirements…but there are […]

Continue Reading →

The big myth in post acquisition integration

If there’s one consistent message that I’ve heard over the last 15 years of doing post acquisition integration, it’s this:  Big deals are more difficult to integrate than small ones  Whether it’s the investment bankers / accountants / lawyers / consultants or Heads of Corporate Strategy, this message is probably the one thing that everyone agrees on. Complexity is directly correlated with size…for the following reasons: More people requiring more effort […]

Continue Reading →

Policy, process and practice – the three dimensions of implementation (1)

I’m working with a client on a transaction in one of the larger markets in Asia. As often happens, the chance to work with some highly motivated and able individuals leads to some new ideas. Whilst in a team meeting, this model came to my mind and I wanted to share it with you. The challenge for any organisation in an acquisition is to understand what the triggers / levers […]

Continue Reading →

Changing your organisation – using the science of ‘segmentation’

As the UK election looms, in what looks to be one of the closest elections in many years, I’m drawn to speculating what the new swing vote category is going to be called…we’ve had ‘Worcester Woman’ from Tony Blair and ‘Basildon Man’ from Margaret Thatcher some years ago so what next? ‘Portsmouth Pensioner’? The grey vote appears to be a major battleground ‘Teviot Teenager”? Does the momentum of the Scottish […]

Continue Reading →

The changing face of the organisational structure…as defined by the new generation of employees

An interview recently conducted with Gary Hamel on the BBC World Service. Please click on the link below Peter Day; World of Business – interview with Gary Hamel This is worth 30 minutes of your time….I promise you. The key points from the interview: A call for a more dynamic approach to organisational structure and the commensurate implications for shareholders. Personal engagement of customers and shareholders in the lives of […]

Continue Reading →

Human capital – what does it actually mean?

With thanks to Paul Freeman for giving me the initial inspiration behind this latest blog / rant, I want to explore this concept today in a little detail. A long long time ago (in a far away land), someone thought of this phrase as a way of creating a linguistic connection between other forms of capital (financial, intellectual) and that troublesome group of costly, irrational and emotional and most importantly […]

Continue Reading →

Peer to peer training – the way forward

Recently, I’ve been investigating how children learn. It’s been an interesting discussion and has led me to some conclusions which are really relevant in the context of change management and learning in general within the corporate space. Whilst they are positive about their experiences with regard to their teachers, they also recognise the distance that exists between them. A distance which is probably a factor of age and perhaps experience. […]

Continue Reading →

Motivation is, by it’s very nature, personal!

We’ve just come back from climbing up to the crater rim at Mount Rinjani, on the island of Lombok, Indonesia. At 2671 metres, it’s a serious walk / scrabble and with the different weather challenges of tropical rainforest at the bottom and relatively cold at the top(at least for us thin blooded tropics dwellers), challenging for all of us on different levels. It was a great family experience and one […]

Continue Reading →

Induction – setting the tone for future performance and productivity

I’ve had the great pleasure and extremely interesting experience of being ‘inducted’ into my new employer over the last 10 days and very good it has been too. The term induction has always had elements of the “Borg Collective” for me (for those of you who remember the early days of Startrek!) and there’s no doubt that some companies have a more Machiavellian approach to this than others…when one hears expressions about […]

Continue Reading →

The death (…and reincarnation?) of HR

To say that there’s been a diatribe on the subject of HR on these pages is perhaps an understatement…and my reassurances that some of my best relationships are with HR professionals has probably fallen upon deaf ears, despite the truth of that statement. You know who you are, my HR friends. Like many aspects of life, it’s the things about which that we are most passionate, that we are equally […]

Continue Reading →

What we can learn from the creative arts….!

With thanks to Robert Bolton, it seems that the Economist and I are on the same wave length…or perhaps they saw my blog and thought it was a good concept! I can but dream!! Below is a link of the article from the Economist: http://www.economist.com/node/21629377/print And below is the link to my article! https://bendehaldevang.com/2014/09/29/think-like-a-theatre-director-and-become-an-excellent-programme-manager/ On holiday, more next week.

Continue Reading →

The future role of HR – whose decision is it?

http://blogs.hbr.org/2014/10/its-not-hrs-job-to-be-strategic/ Interesting blog which goes to the heart of the challenge for HR going forward…how to separate the strategic from the non strategic…and probably more importantly, who is going to deliver the strategic. At the moment, the new generation of HR leaders seem to be as badly equipped as those in the last twenty years to take on this task…with some notable exceptions of course, some of whom I’ve had […]

Continue Reading →

Dealing with inertia successfully – the example staring us in the face!

I wrote last week about inertia as the true killer of innovation and change. One or two of you were kind enough to comment and provide some further ammunition on the topic…which led me to try and scratch around to find examples of where the inertia of the 80% had truly be galvanised into action. Having a ginger beer or two with my friend Sanjeev Kumar in Hong Kong last […]

Continue Reading →

The perfect storm which has the potential to challenge the corporate world as we see it today

I have spent the last few days at the Symex Conference in Palembang, Sumatra, speaking and listening to a bunch of bright, articulate and challenging speakers. It has lead me to a conclusion about a significant challenge that corporates around the world face over the next few years….a convergence of issues or perfect storm which have the potential to change the corporate landscape as we know it. Let me set […]

Continue Reading →

Post merger integration – in every way, an oximoron!

There’s an magnificent irony to the expression ‘post merger integration’ which, as the M&A rollercoaster starts to speed up again at an alarming pace, I wanted to share with you. In fact every part of that phrase can be challenged… Post – the reality as any practitioner will tell you, is that the work starts a long time before completion and potentially announcement. Many studies have shown that if you start […]

Continue Reading →

Domain knowledge – the only thing that matters in consulting?!

A frequent complaint that one hears about consultants is that ‘one team sells’ but another delivers…the implication being that the more senior folk are involved in winning the work, but when it comes to delivery, it’s often handed to the less experienced with the expected consequences. Like all professions that deliver a service, the tendency is to try and win at all costs and think about delivery at a later […]

Continue Reading →