Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

human behaviour

Rights and obligations in the corporate world

I’ve been on a few flights this week and beyond catching up with my favourite shows on the BBC iPlayer (!), the article penned by Malcolm Henry which I reposted last week, seems to be having a disturbing effect on me! Malcolm was describing the debate in Scotland as to the establishment of a bill of rights and his proposition that a bill of obligations would be much more powerful. […]

Continue Reading →

Communications…how and why we continue to get it wrong!

Three truths about communication which are accepted by most: Non-verbal communication constitutes 70-80% of the message (tone and body language to be precise). Human beings are extraordinarily good at perceiving that which is authentic and that which is not. Leaders lead through the power of their communication capability. Every project manager I’ve ever met, when asked about the core skill required that distinguishes the average from the exceptional in their […]

Continue Reading →

The messy business of retention in merger integration projects

I suspect that the phrase most often heard and rarely delivered against in the transactions world is ‘people are our most important asset‘. It’s right up there with ‘there’s a natural cultural fit between our two companies‘ and ‘this acquisition will be earnings accretive in x years’! Why does the tendency to make statements based on zero knowledge and little chance of delivery continue in a market situation which has […]

Continue Reading →

The milestone or is it millstone of entering ones second half

Since my earliest days as a consultant, probably as some kind of unfulfilled legacy from my days as a headhunter, I have had certain types of ‘conversations’ with men and women of my age. Sometimes these are driven by an event such as redundancy or a cross road in terms of career, or a sense of lack of direction…which may be driving loss of productivity and motivation. I was struck […]

Continue Reading →

There is no such thing as a ‘corporate’ buyer

For me and probably many of you, one of the key changes that I’ve experienced in the last few years has been the growth in stature and importance of the procurement function. From a situation many years ago where these were a source of information and administration around suppliers, their influence these days is significantly greater…typically helping organisations deal with the ‘tail’ of their suppliers more efficiently and through a […]

Continue Reading →

Why do we like sad Music?

Originally posted on BRAIN'S IDEA:
. But I’m a creep. I’m a weirdo. What the hell am I doing here? I don’t belong here.   Why would anyone want to listen to this? Radiohead’s song Creep is not the exception in being a heartbreaking but nonetheless successful song. According to Wikipedia , of the ten best-selling music singles ever several are clearly sad songs: Elton John’s Candle in the…

Continue Reading →

Hard and soft

Talk about the most pejorative of terms you’re ever likely to come across! Traditional corporate culture would have you believe that ‘hard’ things are factual, financial, real, rational. ‘Soft’ things are woolly, emotional, irrational, hard to prove, based on feelings and impressions rather than hard evidence. Soft things are easily manipulated, they’re the domain of the HR function, we’ll pay lip service to them but the real decisions get made […]

Continue Reading →

Originally posted on /'kül/:
I. There is nothing wrong with having a strong opinion. There is nothing wrong with writing a pointedly subjective review. In many ways, fiction is often more interesting to read–and sometimes more truthful, or enlightening–than non-fiction, because we tend to lower our guard around imaginary things that we expect can’t hurt us. (Consider the great psuedo-essay, The Lifespan of a Fact.) But none of this detracts…

Continue Reading →

Powerpoint – the bane of our clients’ lives

The very mention of the application will generate distress, horror or at best a sort of resigned numbness amongst those who engage with management consultants. It’s extraordinary what an impact this illustration and presentation tool has had in the field of work. Everywhere we look, PowerPoint is the tool of choice and indeed it is an excellent tool. But what do we see it used for? Often an excuse to […]

Continue Reading →