Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

psychology

Anchoring….a challenge for corporates as it is for individuals?

With many thanks to my good friend, Alastair Campbell, for an impromptu conversation this week, I wanted to raise an interesting issue. Do the principles of anchoring apply to companies as much as they apply to individuals? To remind you, the concept of anchoring is based on the short circuit in our brain which applies a correlation to unrelated facts / opinions and thereby can make us make some assumptions […]

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Asian investors -dealing with a new owner?

We are living in a period of reversals….for most of our lives, decisions have been made in the West and implemented (with mixed success) in the East. From outsourcing shared services to the Philippines and South Asia, to banks developing global platforms by buying local and regional businesses across Asia, to the great manufacturing shift to China and more recently to Vietnam, the emphasis on delivery has the remit of […]

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‘Practice makes perfect’ – a model of implementing change

Last week I wrote about the interesting interaction between these three dimensions as three different strategies for implementing change. This week I want to write one particular model of implementation, which I’ve called the ‘Practice makes perfect’ model. As you may remember, the traditional method (in a Western context) looks like this: Let’s now think about some variations on this theme, and in particular what to do when you come across a […]

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Changing your organisation – using the science of ‘segmentation’

As the UK election looms, in what looks to be one of the closest elections in many years, I’m drawn to speculating what the new swing vote category is going to be called…we’ve had ‘Worcester Woman’ from Tony Blair and ‘Basildon Man’ from Margaret Thatcher some years ago so what next? ‘Portsmouth Pensioner’? The grey vote appears to be a major battleground ‘Teviot Teenager”? Does the momentum of the Scottish […]

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Your organisational structure – is it working for you or have you found a way around it?!

With a shameless reference to Gary Hamel’s interview with Peter Day which I blogged on last week (the link is at the bottom of this blog), I want to explore a different approach with regard to organisational structure: What happens if we think about organisational structure as a means of communication, and not just control? As an aside, I suspect that for most of us, the control aspect of organisational structures […]

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Lets stop talking about winners and losers in deals

I’m working on a couple of integration projects at the moment in various parts of Asia and, as often happens when you’re immersed in something, a sudden moment of clarity arises which is worth capturing and sharing.  One of the challenges for an aspiring CEO and his / her integration director is a recognition that M&A is not like some kind of military battle or occupation! Thinking of M&A in […]

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Peer to peer training – the way forward

Recently, I’ve been investigating how children learn. It’s been an interesting discussion and has led me to some conclusions which are really relevant in the context of change management and learning in general within the corporate space. Whilst they are positive about their experiences with regard to their teachers, they also recognise the distance that exists between them. A distance which is probably a factor of age and perhaps experience. […]

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Motivation is, by it’s very nature, personal!

We’ve just come back from climbing up to the crater rim at Mount Rinjani, on the island of Lombok, Indonesia. At 2671 metres, it’s a serious walk / scrabble and with the different weather challenges of tropical rainforest at the bottom and relatively cold at the top(at least for us thin blooded tropics dwellers), challenging for all of us on different levels. It was a great family experience and one […]

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Induction – setting the tone for future performance and productivity

I’ve had the great pleasure and extremely interesting experience of being ‘inducted’ into my new employer over the last 10 days and very good it has been too. The term induction has always had elements of the “Borg Collective” for me (for those of you who remember the early days of Startrek!) and there’s no doubt that some companies have a more Machiavellian approach to this than others…when one hears expressions about […]

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The subject matter expertise…of implementation

I’ve decided to dedicate this blog to the creation of a new subject matter expertise…focused on the skills and requirements of  implementation or ‘getting things done’! In every part of commercial and creative life, we are faced with a significant contradiction. There is almost universal acceptance that ‘implementation’ is where things go wrong. Yet most of the focus, attention, and resource (financial and other) in any complex transformation project seems to rest with the design and […]

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Dealing with inertia successfully – the example staring us in the face!

I wrote last week about inertia as the true killer of innovation and change. One or two of you were kind enough to comment and provide some further ammunition on the topic…which led me to try and scratch around to find examples of where the inertia of the 80% had truly be galvanised into action. Having a ginger beer or two with my friend Sanjeev Kumar in Hong Kong last […]

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Implementing a ‘bottom up’ strategy – part 3

Apologies for the delayed posting…I was at our place in Scotland on holiday and bizarrely, the golf course had more attraction than sitting behind a laptop, trying to find something meaningful to say around this particular challenge! So, for those of you who did not pick up on my previous posts, in the first one of this series, I discussed the typical approach of strategy implementation from a ‘top down’ […]

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Post merger integration – in every way, an oximoron!

There’s an magnificent irony to the expression ‘post merger integration’ which, as the M&A rollercoaster starts to speed up again at an alarming pace, I wanted to share with you. In fact every part of that phrase can be challenged… Post – the reality as any practitioner will tell you, is that the work starts a long time before completion and potentially announcement. Many studies have shown that if you start […]

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Re-employment, not retention – that’s the name of the game these days

It is extraordinary how age creeps up on you. In thinking about and discussing this blog with a colleague recently, I was suddenly aware of how over the course of 20+ years of work, the nature of my relationship with my employer has changed and more specifically how different it is from the new generation joining the workforce. So, like many of my peers, I’m left with a dilemma. Do […]

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Do We Become Smarter? – Entity vs Incremental Intelligence

Originally posted on People-triggers:
Dr. Carol Dweck, Stanford University I’d like to introduce what is probably the most important concept I’ve every learned. In a way, I’m frustrated that I didn’t latch onto this insight until I was 35 years old, but by the same token, I’m relieved that I learned this in time to make better parenting decisions when the appropriate time comes. Does Intelligence Remain Fixed? Dr. Carol…

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Do you take enough risk?

Do you take enough risk?. Good article on the nature of leading groups through a real learning experience by Michael. All of us have that experience of throwing out the plan and doing something fresh. It’s interesting for me that often this involves someone else in the decision making process…the support of someone who running the session with you in making the decision / taking the risk is often important. Which […]

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How M&A destroys value – it’s all about the small things!

I’m working on a couple of transactions at the moment around the region and one of them in Indonesia led to a moment of insight which I wanted to share. As consultants, we are frequently accused of looking for the big impact change…the magic bullet which will dramatically transform the project / or open the stakeholders eyes to a new way of doing things. In the mergers and acquisitions area though, […]

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