Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

Tag Archive for ‘communications’

Interviews with Asian Leaders – what did we find?

A first for iROAM (inarticulate Ramblings of a Management Consultant)! I have asked my co-inteviewer to give his perspective on the interviews we conducted. Abhay Pande made some comments below which I wanted to share with you. My friend Ben de Haldevang and I spent a fair bit of time over the spring and summer of 2016 talking to a number of Asian senior executives, across several sectors, about their […]

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East goes West – interview with Han Meng Chan, ADL Capital

East Goes West is a series of podcasts focused on the challenge of Asian businesses coming to Europe and the US. Abhay Pande and conducted a series of interview with senior Asian leaders to understand a little more of the cultural complexity that exists across the Asian landscape, recognise the key differences and start to think about what an Asian owner might expect of a European and American  business. The […]

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East Goes West – interview with Clement Woon

East Goes West is a series of podcasts focused on the challenge of Asian businesses coming to Europe and the US. Abhay Pande and conducted a series of interview with senior Asian leaders to understand a little more of the cultural complexity that exists across the Asian landscape, recognise the key differences and start to think about what an Asian owner might expect of a European and American  business. The […]

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Three things to think about when preparing your company for a ‘growth by acquisition’ strategy

At the risk of sounding trite, the opportunities for successful acquirers have never been as great as they are now nor the risks higher! The market generally views with suspicion those who would target growth through deals as their primary vehicle (the Valeant and SunEddison story is another in the litany of M&A disasters…see here for my take on it) but for those who do it well, the leverage of […]

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Asian investors -dealing with a new owner?

We are living in a period of reversals….for most of our lives, decisions have been made in the West and implemented (with mixed success) in the East. From outsourcing shared services to the Philippines and South Asia, to banks developing global platforms by buying local and regional businesses across Asia, to the great manufacturing shift to China and more recently to Vietnam, the emphasis on delivery has the remit of […]

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The rise and rise of unsolicited bids…

Dealogic reports that there have been 17 unsolicited bids this year, an unprecedented number since 2008 and a record in terms of value of USD 54.9 billion. How it used to work…  In the old days, the intermediaries of investment banks, brokers, corporate financiers were there to assess an appetite and report back on potential conditions which might make an approach attractive.  In the old days, the raising of finance for […]

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The love affair between Fintech and financial services – unrequited?

Large consulting firms buying / investing in small specialists Telecommunications giants buying / investing in tiny adtech ventures Banks and insurance companies buying / investing in owner managed fintech businesses Once again we are on the crest of a wave of mergers and acquisitions whereby the very large swallow the very small. I’m not at all confident that we won’t have the same result the last time this happened…in the […]

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Strategy and integration – the oil and vinegar of any deal

…no matter how much you vigorously combine them, they eventually separate out again. It’s a nice analogy but why? Why is it so hard to successfully translate strategy into integration? Why do those who lead / create strategy well struggle so badly with integration? Why does a set of activities which by their very nature are iterate, continue to be linear? One of the joys of my work is that I meet […]

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M&A – bust as an idea or are we starting to differentiate between those who can and those who can’t?

Has the idea of growth through M&A finally been proven to be fundamentally bust or can we start to differentiate between those that are likely to fail and those that might succeed? Are there indicators which you might look for to identify potential success? I’ve been thinking about what might feature in those indicators….here’s my list: Personal track record of complex transformation (ideally in remedial situations) within the leadership and […]

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You want effective communications in an acquisition? Recognise your employees’ perceptions as the actual baseline and own it…simple really!

Anyone you know who hasn’t been through a deal of some kind? I thought not…even those who work in the public sector will have had some strategic transformation thrust upon them. It’s a part of corporate life, whether you’re a senior stakeholder or an entry level employee.…and what has their experience been like, do you think? Positive…’I’ve learned from the experience and my career has been enhanced’ Neutral…’It’s only affected […]

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The rise of China’s serial acquirers – M&A China style appears to be a ‘non-contact’ sport!

According to Dealogic, 102 outbound Chinese transactions have been announced to date worth USD 81.6 billion up from USD 11.2 billion for the same period last year… Some of them have been truly momentous:  Haier’s intention to acquire the GE Appliance business, a business which is steeped in American corporate history. ChemChina’s bid for Syngenta, the sheer size of which is eye popping at USD 48 billion. HNA Group’s bid for […]

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Sponsorship – comes in many shapes and sizes

A few years ago when I was contemplating the opportunity to come to Asia and going through a rather tortuous International Mobility exercise (which seemed full of process but lacked any sense of progress), a colleague whispered to me the secret of all such moves….’sponsorship’. Find a sponsor, he said, one who has money and influence, and all the obstacles you’re currently facing through the ‘official’ processes will magically disappear! […]

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Where does effective post acquisition integration start? In the boardroom or on the office floor…

One of my reading obsessions for the last couple of years has been the subject of behavioural economics. A key finding (from the psychology arm of the science) is the concept of ‘unconscious bias’;  the idea that despite the contention from a rational perspective that we are not biased, the evidence suggests that we are influenced by colour and race in our decisions and inclinations. There’s a good short video on […]

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Fixing the irrevocably broken – creating an organisational structure which can thrive in a world of disruptive innovation

With thanks to Toby Tester and following from my blog last week (click here to read it if you’ve unwittingly stumbled upon this random collection of thoughts), here is the exam question for the week: What does an ideal organisational structure look like to cope with the challenges of today’s working environment? Let me first try and define what I envisage as an ‘ideal’ structure with a series of questions: […]

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How would you approach change if employees were given a vote?

A few years ago I was involved in the merger of two UK law firms, one with a focus on London as its main operating base, the other more regional in its operations.  One of the conditions for the deal to go through was 100% approval by the partners. In terms of numbers, we were talking about 124 people. Imagine having a hurdle in a project where, before any implementation […]

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Acquisition in an emerging market – integrating the ‘ways of working’ – an exercise in futility?

The final instalment of this series of blogs, from the perspective of a mythical CEO of a family owned business being acquired by a multinational corporate. It is based on my experience of deals across Asia and is not specific to one particular transaction. If you’d like to read the previous parts (which may make sense as they’re written in chronological order), you can access them here – Due diligence, […]

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Due diligence in an emerging market – the management interviews – lots of communication, perhaps less understanding!

Last week I explored the challenges of doing diligence on a fictitious family owned business based in Indonesia, from the perspective of the CEO (the link is here if you missed it). This week, let’s have a playful look at the next stage in the process…the management interviews, again from the perspective of the CEO of the business being acquired. This is the accumulation of a number of my experiences […]

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Considering culture as part of post acquisition integration – ‘nice to have’ or something more?

Anyone who has spent any time managing a post acquisition integration will recognise that culture is a, and in many cases, the critical factor which can determine success or failure. This is not something new…and yet it still comes as a surprise for many acquirers. Despite this widespread knowledge, much confusion still reigns around what cultural dimensions to consider, how to find them and measure them, and then most importantly, […]

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In the education of a new generation, innovation cannot be the exception…it has to be the rule.

I must admit to a guilty secret. There’s a television programme in the UK that I find utterly fascinating, not because of its intended purpose, which is to find ideas to invest in but more because of the whole interaction between those who have capital, experience and commercial ‘nous’, and those who have passion, zest and an unerring focus on what they are trying to do. It’s too easy to […]

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Speaking in riddles – the unnecessary complexity of corporate lingo

 The more time I spend in consulting the more obvious it becomes; far from corporate terminology being an enabler of understanding, it is in fact a blockage. Anyone whose changed job knows that part of the steep learning process is learning the language. This is as much a part of the culture of a business as are the colour of its walls and the myths and legends that it carries. […]

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