Inarticulate ramblings of a management consultant

the day to day experiences of a consultant operating in weird and wonderful client situations

Tag Archive for ‘communications’

What’s the big deal with hostile takeovers? Employee engagement or the ‘Hedgehog’ phenomenon!

A couple of weeks ago, following the rash of hostile transactions (see this link to a good FT article on the issue), I wrote a piece on one of the key challenges behind ‘going hostile’, that of access (you can read it here). This week, my focus is Engagement. In many ways, all the problems of hostile transactions stems from this dimension (it is also, by the way, a challenge […]

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The big myth in post acquisition integration

If there’s one consistent message that I’ve heard over the last 15 years of doing post acquisition integration, it’s this:  Big deals are more difficult to integrate than small ones  Whether it’s the investment bankers / accountants / lawyers / consultants or Heads of Corporate Strategy, this message is probably the one thing that everyone agrees on. Complexity is directly correlated with size…for the following reasons: More people requiring more effort […]

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Changing your organisation – using the science of ‘segmentation’

As the UK election looms, in what looks to be one of the closest elections in many years, I’m drawn to speculating what the new swing vote category is going to be called…we’ve had ‘Worcester Woman’ from Tony Blair and ‘Basildon Man’ from Margaret Thatcher some years ago so what next? ‘Portsmouth Pensioner’? The grey vote appears to be a major battleground ‘Teviot Teenager”? Does the momentum of the Scottish […]

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The changing face of the organisational structure…as defined by the new generation of employees

An interview recently conducted with Gary Hamel on the BBC World Service. Please click on the link below Peter Day; World of Business – interview with Gary Hamel This is worth 30 minutes of your time….I promise you. The key points from the interview: A call for a more dynamic approach to organisational structure and the commensurate implications for shareholders. Personal engagement of customers and shareholders in the lives of […]

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Lets stop talking about winners and losers in deals

I’m working on a couple of integration projects at the moment in various parts of Asia and, as often happens when you’re immersed in something, a sudden moment of clarity arises which is worth capturing and sharing.  One of the challenges for an aspiring CEO and his / her integration director is a recognition that M&A is not like some kind of military battle or occupation! Thinking of M&A in […]

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Motivation is, by it’s very nature, personal!

We’ve just come back from climbing up to the crater rim at Mount Rinjani, on the island of Lombok, Indonesia. At 2671 metres, it’s a serious walk / scrabble and with the different weather challenges of tropical rainforest at the bottom and relatively cold at the top(at least for us thin blooded tropics dwellers), challenging for all of us on different levels. It was a great family experience and one […]

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Dealing with inertia successfully – the example staring us in the face!

I wrote last week about inertia as the true killer of innovation and change. One or two of you were kind enough to comment and provide some further ammunition on the topic…which led me to try and scratch around to find examples of where the inertia of the 80% had truly be galvanised into action. Having a ginger beer or two with my friend Sanjeev Kumar in Hong Kong last […]

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The perfect storm which has the potential to challenge the corporate world as we see it today

I have spent the last few days at the Symex Conference in Palembang, Sumatra, speaking and listening to a bunch of bright, articulate and challenging speakers. It has lead me to a conclusion about a significant challenge that corporates around the world face over the next few years….a convergence of issues or perfect storm which have the potential to change the corporate landscape as we know it. Let me set […]

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Preparing for a mid afternoon 30 minute speaking slot at a conference – the nightmare scenario!

I’ve just been given this task…and what a nightmare it is. Many of you will have hopefully read the book ‘Pitch Anything’ by Oren Klaff. Despite its terrible title (which reminds me of the classic, ‘How to make a million bucks in 24 hours’ type books you find at your nearest international airport!), this is probably the most interesting book around sales that I’ve read for a very long time. Oren […]

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Implementing a ‘bottom up’ strategy – part 3

Apologies for the delayed posting…I was at our place in Scotland on holiday and bizarrely, the golf course had more attraction than sitting behind a laptop, trying to find something meaningful to say around this particular challenge! So, for those of you who did not pick up on my previous posts, in the first one of this series, I discussed the typical approach of strategy implementation from a ‘top down’ […]

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Implementing strategy – from the bottom up – part 2

Last week, I tried to illustrate a classic top down implementation process in terms of the key problems that companies face. This week I’m going to try and describe how I’ve seen it work from a ‘bottom up’ approach. This is altogether more challenging for two main reasons: 1) Organisations rarely design their future strategy with the most junior members of the workforce in control or with much influence. The […]

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Top down or bottom up? Developing a strategy which actually gets implemented!

Now there’s a question! Let me say upfront that as someone who comes from a programme and project management background (and therefore implementation focus), I have an inbuilt bias to this problem but will try to put a rational and as usual, highly cynical case to this problem. By the way, I don’t mean challenge, issue, risk or distraction, but serious, business / career destroying, crisis inducing, health impacting problem. […]

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Program managing post merger integration – different from other complex projects?

I’ve had a number of very heated conversations with colleagues about the nature of post merger integration in recent weeks. The two positions are easy to understand; on the one hand, there is the perspective that a deal is just another complex transformation project with all the usual challenges. On the other side of the debate, the argument goes that post merger integration represents a wholly different type of challenge […]

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Post merger integration – in every way, an oximoron!

There’s an magnificent irony to the expression ‘post merger integration’ which, as the M&A rollercoaster starts to speed up again at an alarming pace, I wanted to share with you. In fact every part of that phrase can be challenged… Post – the reality as any practitioner will tell you, is that the work starts a long time before completion and potentially announcement. Many studies have shown that if you start […]

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Do you take enough risk?

Do you take enough risk?. Good article on the nature of leading groups through a real learning experience by Michael. All of us have that experience of throwing out the plan and doing something fresh. It’s interesting for me that often this involves someone else in the decision making process…the support of someone who running the session with you in making the decision / taking the risk is often important. Which […]

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Have pity for program leaders of a post merger integration – they need your sympathy!

Imagine the following situation: You’re given the challenge to program manage a post merger integration, carried out in the public eye, with all of the details (cost, complexity, high level strategy) broadcast to the world. After a few months, you discover that actually there were a number of other people in the frame for the work, who for one reason or another, couldn’t take up the challenge! You’re given a thousand pages of diligence, written […]

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How M&A destroys value – it’s all about the small things!

I’m working on a couple of transactions at the moment around the region and one of them in Indonesia led to a moment of insight which I wanted to share. As consultants, we are frequently accused of looking for the big impact change…the magic bullet which will dramatically transform the project / or open the stakeholders eyes to a new way of doing things. In the mergers and acquisitions area though, […]

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Are we always going to spend countless hours on planes to get to sit in meeting rooms with colleagues?

This morning, as I sit on yet another flight, this time from Singapore to Hong Kong, it’s ever more apparent to me that far from video conferencing and other forms of communication taking the place of international travel, planes are fuller than ever with business travellers flying short distances for a schedule of meetings, which from my own straw poll over the past 18 months, are mostly internal to their […]

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